اعمل حاليا في قطر في اكبر شركة سياحة في الخليج
خبرة سنتين
[email protected]
professional experience
Till present time front office
el salamlk hotel – Egypt
Company Industry: Travel/Tourism
Job Role/Department:
-Deal with all enquiries in a professional and courteous manner
-Administer all reservations, cancellations and no-shows
-Keep up to date with current promotions and hotel pricing, to -provide information to guests
-Fulfil all reasonable requests from guests to ensure their comfort, -satisfaction and safety
-Provide reports, as required, for housekeepers and management
Front office agent - Operator -reservation
Tobya boutique hotel - resort & casino-Egypt Company Industry: Travel/Tourism
Job Role/Department:
-Deal with all enquiries in a professional and courteous manner.
-Administer all reservations, cancellations and no-shows.
-Keep up to date with current promotions and hotel pricing, to -provide information to guests.
-Fulfill all reasonable requests from guests to ensure their comfort, -satisfaction and safety.
-Provide reports, as required, for housekeepers and management.
Tour leader (guide )
Egypt : sharm el sheikh
SPRING TOURS
COMPANY INDUSTRY: TRAVEL/TOURISM
JOB ROLE/DEPARTMENT:
*Receiving clients at the airport
*Directing clients to their buses
*Informing the guiding info.
*Guiding them to their hotels
* Arranging trips and excursions
* Picking them up to the airport on departure
date .
Travel consultant (Qatar - Doha )
REGENCY TRAVEL AND TOURS
THE LEADING TRAVEL AGENCY 2007-2012
ISO CERTIFICATED
TRAVEL/TOURISM
Job Role/Department:
• Networking with tour operators ( suppliers )
• Providing travel information to clients
• Managing customer issues
• Displaying promotional material
• Preparing quotations for out bound travels
• Preparing quotations for in bound travels
• Booking hotels ( gta – kouni – world avenue etc )
• Distributing travel itinerary
• Issuing international air tickets(Amadeus )